Privacy Policy

1. Information Collection

We collect the following information from our users:

• Participants: Name, email address, age group, gender, work industry, and position/role.
• Clients: Name, email address, and company name.

This information is provided by the user at account creation. Additionally, we use Google Analytics to analyse user traffic and engagement on our application. More details on Google Analytics can be found here.

2. Use of Information

The information we collect is used for the following purposes:

• Emails: Both client and participant email addresses are used to send general marketing messages and system notifications, such as one-time passwords and confirmation emails.
• Demographic Profiles: Participants' demographic profiles are viewable by clients and may be shared with third parties, like OpenAI, to produce analysis results. Such information is anonymised, meaning the participant's name and email address (contact details) are not shared.

3. Consent

By signing in or up for our services, users consent to the collection and use of their information as described in this privacy policy. Users may request to have their information deleted by writing to our support email at hello@qumo.ai.

4. Data Protection

We take data protection seriously and implement the following measures:

• Data Sharing: Identifiable information like the user's contact details or personal information is not shared with any third party apart from its intended viewers.
• Data Storage: Data is stored on AWS servers, which use robust security measures, including encryption, to protect data. For more information on AWS's data security, please visit AWS Security.
• No Sensitive Information: We do not collect sensitive information like personal identification numbers (NRIC), phone numbers, or home addresses.
• Data Protection Officer: We have appointed a data protection officer (DPO) to oversee data protection matters. You can contact our DPO at dpo@qumo.ai.

5. Data Retention

User data is retained for the duration of the research project or study. Users may request their data to be deleted by writing to our support email.

6. User Rights

Under the PDPA, users have the following rights regarding their personal data:

• Access: Users have the right to request access to their personal data held by us.
• Correction: Users can request corrections to any inaccurate or incomplete personal data.
• Withdrawal of Consent: Users can withdraw their consent to the collection and use of their personal data at any time by contacting us.
• Deletion: Users can request the deletion of their personal data.

To exercise any of these rights, please contact us at hello@qumo.ai.

7. Changes to the Privacy Policy

We may update this privacy policy from time to time. Users will be notified of any changes via email. Continued use of our services after changes are made implies acceptance of the revised policy.

8. Contact Information

If you have any questions or concerns about this privacy policy or our data protection practices, please contact our Data Protection Officer at dpo@qumo.ai.

9. Conclusion

By using our services, you agree to the collection and use of your information as described in this privacy policy. Thank you for trusting Qumo AI with your data.